Trust And Safety

Trust and Safety
Last Updated: March 06, 2025


At TRAVELCOSTHUB, we’re committed to making your travel planning experience safe, reliable, and trustworthy. Our goal is to connect you with the best flight and hotel deals while ensuring you feel confident every step of the way. Here’s how we prioritize your trust and safety:


1. Transparent Price Comparisons


We aggregate deals from reputable third-party providers to bring you real-time flight and hotel options. While we strive for accuracy, prices and availability are controlled by these external partners. To maintain transparency:


  • We display the most current data available to us at the time of your search.

  • Any additional fees (e.g., taxes, service charges) are set by providers and should be reviewed during booking.

  • We don’t add hidden markups—what you see is what we’ve sourced for you.

2. Secure Browsing Experience


Your safety online matters to us. We’ve implemented industry-standard measures to protect your experience on TRAVELCOSTHUB:


  • Encryption: Our site uses SSL (Secure Sockets Layer) technology to safeguard your connection.

  • No Personal Booking Data: Since we don’t process bookings ourselves, we don’t store sensitive payment or travel details. All transactions happen on the secure platforms of our trusted partners.

  • Phishing Protection: We’ll never ask for your personal information via unsolicited emails or links. If you suspect fraudulent activity tied to our brand, contact us immediately at [email protected].

3. Reliable Partnerships


We work with established airlines, hotels, and booking platforms to ensure you’re directed to legitimate services. However, we encourage you to:


  • Verify the reputation of any provider before booking.

  • Review their terms, cancellation policies, and customer support options.

  • Report any issues with a linked provider to us so we can investigate and improve our offerings.

4. User Empowerment


We’re here to help you make informed decisions:


  • Clear Disclaimers: We note where information might change (e.g., prices or availability) after you leave our site.

  • Feedback Welcome: If something doesn’t meet your expectations, let us know at [email protected]. Your input helps us refine our Service.

5. Fraud and Misuse Prevention


To keep our platform trustworthy:


  • We monitor for suspicious activity, like fake listings or misleading links, and remove them promptly.

  • Users who attempt to misuse our Service (e.g., scraping data or spamming) may be blocked under our Terms of Service.

  • If you encounter a deal that seems too good to be true, proceed with caution and verify it directly with the provider.

6. Limitations of Our Role


As a comparison platform, we don’t control the travel services you book. This means:


  • Booking Disputes: Issues like cancellations, refunds, or travel disruptions are handled by the provider you book with, not us.

  • Liability: We’re not responsible for losses from third-party errors, fraud, or unforeseen events (e.g., flight delays or hotel overbookings). See our Terms of Service for details.

7. Commitment to Improvement


Trust and safety are ongoing priorities. We regularly update our systems, review partner reliability, and adapt to user needs. If there’s a breach or concern, we’ll notify affected users as required by law and take swift action to resolve it.


8. Get in Touch


Your peace of mind is important to us. For questions, concerns, or to report a safety issue, reach out at [Insert Contact Email] or [Insert Contact Page Link]. We’re here to support your journey!


Thank you for trusting TRAVELCOSTHUB to help you explore the world safely and confidently.